Getting online at Mexico City Benito Juárez International Airport

Mexico City has more choice than most airports, and most of it is in Terminal 1:

• Telcel store: Telcel's own shop is in Terminal 1, on an upper floor near Gate 5 according to most reports, open roughly 9:00 to 19:00. It is the easiest place for a tourist: staff set the SIM up for you.
• AT&T Mexico: MOBO shops near Gates 3, 5 and 7 in Terminal 1 sell AT&T SIM cards.
• Convenience stores: OXXO and 7-Eleven in Terminal 1 sell Telcel SIM cards and top-ups. Terminal 2 (Aeroméxico, Delta, Copa) has mostly convenience stores, so fewer options.

A store SIM sometimes needs setting up by hand, which is harder without Spanish. Late at night only the convenience stores are open.

Every new Mexican line must be registered to you before it works normally, and a visitor does that with a passport, so keep it handy. A travel eSIM from abroad needs no registration: see Mexico SIM card or eSIM in 2026. Facts checked in October 2026.

• Install before you fly, switch on when you land. Add the eSIM at home on Wi-Fi and turn on data roaming for it when you land. You can book a ride or message your hotel while you wait at immigration.
• Know your terminal. Terminal 1 and Terminal 2 are about 3 km apart on opposite sides of the airfield. The Aerotrén links them for passengers with a boarding pass; a free bus runs between them for everyone.
• Use the official taxi counters. Pay at the authorized taxi counter inside the terminal and take the ticket to the rank. Turn down anyone who offers a ride in the hall.
• Ride-hailing works, with data. Uber and DiDi need a working connection when you order and while you look for the car at the pick-up point, outside the Wi-Fi's reach.
• Check your home plan. Many US plans include Mexico, some only at slow speeds: will my phone work in Mexico?
• Save your bookings to the phone: hotel address, transfer confirmation and onward flight, so they open without a signal.